Frequently Asked Questions (FAQs)
1. What is SK Enterprises ?
We are an Indian-based online store that provides innovative and practical products designed to make everyday life easier. From home essentials to smart tools, our collection is curated to solve real-life problems with simple solutions.
2. What kind of products do you sell?
We sell a variety of useful items such as:
- Home & kitchen gadgets
- Cleaning and organizing tools
- Personal care accessories
- Lifestyle enhancers
- DIY and utility tools
3. How can I place an order?
You can browse our website, select your products, and proceed to checkout using secure payment options. Once your order is placed, you will receive a confirmation via email or SMS.
4. What payment methods do you accept?
We accept all major payment options including:
- Credit/Debit Cards
- UPI
- Net Banking
- Wallets like Paytm/PhonePe
- Cash on Delivery
5. Do you offer Cash on Delivery (COD)?
Yes, COD is available on select products and locations. During checkout, you will see if the option is available for your pin code.
6. How long does delivery take?
Delivery usually takes 3–7 working days, depending on your location. You will get a tracking link once your order is dispatched.
7. Can I track my order?
Yes! After shipping, you’ll receive a tracking number via email/SMS. You can also log in to your account to view your order status.
8. What is your return/refund policy?
If the product you received is damaged, defective, or not as described, you can request a return or replacement within 03 days of delivery. We offer refunds or exchanges based on the issue.
9. Do you ship across India?
Yes, we deliver pan-India to most pin codes using trusted courier partners.